We offer a hassle free 14 day returns policy. If for whatever reason you are unhappy with your purchase, you may return it back to us within 14 days for a full refund minus the original delivery cost (including where delivery was included in the price of an item).

If a refund is required, please notify us as soon as possible via email at info@dejavuinteriors.co.uk.

Orders may be returned to us within 14 days of delivery providing they are in the condition they were purchased in. Postage and packing charges are NOT refundable. The return of the item and any associated cost of return to us is your responsibility. We advise using a fully insured method of transit with proof of postage/delivery.

Most items we sell are Antique or Vintage and as such should be expected to have age related marks or wear.

Please inspect your order immediately at the point of delivery. If you believe the item has been damaged during transit, please notify us right away, providing photographic evidence of the damage.

We will, wherever possible, provide details and images of existing damage or faults within the item description and associated pictures. If an item is known to be damaged and this is detailed in the description or shown on the associated images, the item cannot be returned for this reason.

Your statutory rights as a citizen of the UK remain unaffected.