Welcome to Deja-Vu Interiors. Please read these terms and conditions carefully before using our website. By accessing or using our website, you agree to be bound by these terms and conditions. If you have any questions or need clarification, please contact us at info@dejavuinteriors.co.uk before proceeding.

1. Interpretation

1.1 In these terms and conditions:

• ‘Conditions’ means the standard terms and conditions of sale set out in this document;
• ‘Contract’ means the contract for the sale of the Goods;
• ‘Payment Card’ means the credit or debit card or other payment system chosen by you to be used as the method of payment for the Goods;
• ‘Delivery Area’ relates to the region of purchase;
• ‘Goods’ refer to the products ordered from our website;
• ‘Order’ means any order placed by you with us for the supply of Goods;
• ‘Web Site’ refers to our website accessible via www.dejavuinteriors.co.uk.

2. Use of the Site

2.1 By using our website, you confirm that you are at least 18 years old or under the supervision of a parent or guardian. The website is intended for personal use only and may not be used for commercial purposes without our express consent.

2.2 All designs and content on this website are owned by Deja-Vu Interiors and may not be reproduced, duplicated, or exploited for any commercial purpose without our written consent.

2.3 We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders if we determine that customer conduct violates applicable law or is harmful to the interests of Deja-Vu Interiors.

2.4 You agree not to upload, post, or transmit any information or material that violates the proprietary rights of any person or contains harmful code or properties.

2.5 You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur using your account.

2.6 Please review our Privacy Policy to understand how we use the information you provide to us.

3. Basis of the Sale

3.1 We sell Goods based on the terms and conditions outlined here. Each sale of Goods is subject to these terms and conditions unless otherwise agreed in writing.

3.2 Your Order is not deemed accepted by us unless confirmed by email or in writing.

3.3 Any variations to these Conditions are not binding unless agreed by email or in writing.

3.4 We reserve the right to correct any errors or omissions in information or documents issued by us.

4. Orders

4.1 Orders are subject to acceptance at our discretion, based on availability, pricing, and other factors.

4.2 Payment for Orders is processed securely by Stripe and PayPal. We accept various payment methods including Debit/Credit Card & PayPal. Payment will be deducted upon processing the transaction.

4.3 We reserve the right to withdraw from any contract in case of errors or inaccuracies in Goods displayed on our website.

4.4 You are responsible for the accuracy of information provided with your Order.

5. Price of the Goods

5.1 All prices are displayed in £ sterling (GBP) on our website.

5.2 We reserve the right to revise prices without notice.

6. Terms of Payment

6.1 By providing Payment Card details and submitting the Order, you confirm the accuracy of the information and authorize us to deduct the full price from your account.

6.2 Failure to obtain full payment may result in Order cancellation or suspension of further deliveries.

6.3 Returns will be credited to the Payment Card used for the transaction.

6.4 We will not share your personal information with third parties without your permission.

7. Delivery

7.1 Delivery will be made to the address provided in the Order Form via recorded delivery within 14 days. Once delivered, you are responsible for the Goods.

7.2 We will make every effort to meet the delivery date. However, we cannot be held responsible for delays beyond our control.

7.3 Reimbursement for non-performance of delivery obligations shall not exceed the price of the Goods.

7.4 Either party may cancel the contract for non-performance of delivery obligations.

8. Risk and Property

8.1 You assume responsibility for the Goods upon delivery. Property in the Goods remains with us until full payment is received.

8.2 Goods supplied are not for resale.

9. Termination and Effect of Termination

9.1 We reserve the right to terminate your account or use of the Site at our discretion. You are liable for any orders or charges incurred prior to termination. We may modify, suspend, or discontinue aspects of the Site without notice.

10. Warranties and Liability

10.1 You must examine the Goods upon delivery and notify us of any defects within 7 days. You may be entitled to a refund or replacement under certain conditions.

10.2 Claims made after 7 days of delivery may be subject to replacement or refund at our discretion.

10.3 We are not liable for delays or failures beyond our control.

10.4 We assume no responsibility for the contents of external websites linked to our Site.

10.5 Products and transactions on the Site are provided on an “as is” basis. We disclaim all warranties, express or implied, to the extent allowed by law.

10.6 We will not be liable for any damages arising from your use of the Site, including indirect, incidental, or consequential damages.

10.7 Prices and availability of products are subject to change without notice. We reserve the right to refuse or cancel any orders placed with incorrect pricing or information.

11. Returns and Refunds

11.1 You may return any item in its original condition within 14 days of delivery for a refund or exchange. Returns must be requested by emailing info@dejavuinteriors.co.uk.

11.2 You are responsible for returning Goods using a recorded delivery service for your protection.

11.3 Personalized or custom Goods cannot be returned unless faulty.

12. Communications

12.1 Electronic communications are deemed sent upon entering an Information System outside the sender’s control and received upon entering a system accessible by the recipient.

12.2 Post communications are deemed received three days following mailing via first-class post.

13. General

13.1 If any part of these terms and conditions is deemed void or unenforceable, the remaining provisions shall remain valid and enforceable.

13.2 These terms and conditions do not confer benefits or rights on any third party.

13.3 Disputes will be governed by UK law, and any court proceedings must be initiated within the United Kingdom.

13.4 For questions or comments, please contact us at info@dejavuinteriors.co.uk.

13.5 These terms and conditions are subject to amendment at any time.